Terms and Conditions
Fertilization and Irrigation Service Guidelines
For your convenience, services automatically renew year to year until Premier Landscaping, Inc. (Premier) is notified by the customer that changes need to be made to the account.
Premier irrigation services are currently only being offer to Fertilization 7-step customers. Please call or text the office 316.733.4773 to get on the schedule.
Help your Fertilization and Irrigation technicians by ensuring they have access to all service areas, irrigation clocks, and by keeping your beloved pets inside or contained until service has been completed.
While we like to promote adequate watering, our technicians prefer not to get SOAKED on the job! Please keep them dry by ensuring that sprinklers are concluded no later than 7am. ***See our website FAQ’s for proper watering guidelines***
Day of Service modifications cannot be guaranteed because our technicians are already on the road early in the morning, but we will do our best to accommodate requests if possible. Please make sure to reply to your scheduling text message with any requests. There is a real person on the other end of the text message! 🙂
We are an eco-conscious company and try to route as efficiently as possible. As such, it could be several weeks before we are back in your neck of the woods, so help us stay green and be mindful of unnecessary rescheduling.
Our technicians watch the weather LIKE A HAWK! Should there be inclement weather conditions in your area, your technician will automatically reschedule your service to be completed as soon as possible.
Spot weed treatments: You can never fully prevent weeds in your lawn, but Premier does provide free service calls for any of our 7-step lawn care program customers. If you see any weeds between your applications, give us a call or text and we will be happy to visit your property and spot treat the area free of charge in between applications.
Fall Overseeding services will only be offered to Premier 7-step lawn care program customers. Please see our seeding guidelines at https://premier-landscape.com/site/wp-content/uploads/Seeding_Letter.pdf
We pride ourselves on communication, so please keep us in the loop on any informational changes that need to be made to your account such as updated phone numbers, address, mowing/watering days, payment info, etc.
Premier is committed to making a good faith effort to notify the customer the day prior to service via text message or email.
Fall and Winter applications can be difficult for our Fertilization Technicians if your yard is covered in leaves. Please have these cleaned up prior to us coming out. If your yard is covered in leaves when we put down your application, the grass will not see best results.
For your security, Premier offers flexible and PCI compliant payment options:
Seasonal Pre-pay: pay for the season prior to the expiration date set on the pre-pay letter sent out to all customers in January.
Auto Pay: pay at the time of service billed to a card/ACH account on file.
Monthly Budget Billing: pay the total annual service amount divided into equal monthly payments and billed to a card/ACH account on file.
Payment must be received within 30 days and prior to getting your next fertilization service / application.
These "Service Guidelines" are not intended to be an exhaustive list of every scenario nor a “contract”, but a set of general guidelines in order for Premier to provide all customers with a consistently high level of service.